Customer Care Representative - Remote Position
Location: Ontario (Work From Home)
Type: Full-Time
We’re looking for driven, people-first individuals who are ready to start strong in a fully remote role with training, mentorship, and real growth opportunities.
If you love connecting with people, solving problems, and making a difference, we want to hear from you.
No previous insurance background is needed — we provide comprehensive training and ongoing mentorship.
What You’ll Be Doing
Handling client communications via phone, email, and chat with clarity and care
Addressing questions and resolving service-related concerns promptly and professionally
Keeping detailed, organized records of all client interactions and account updates
Educating clients about available products and services in a simple, easy-to-understand way
Working with team members and leaders to improve service delivery and client satisfaction
Participating in regular training and development sessions to grow your skills
What We’re Looking For
Strong verbal and written communication skills, with a confident and friendly tone
Self-motivated and reliable, with the ability to manage your time in a remote setting
A commitment to learning and professional growth
Legally eligible to work in Canada (citizens and permanent residents)
Willingness to obtain your HLLQP license (we cover the training and guide you through the process)
Familiarity with digital tools and customer service software is a plus
What You’ll Gain
Full-time remote flexibility with a schedule that supports work-life balance
Weekly pay with competitive compensation and performance bonuses
Company-paid health, dental, and vision benefits for you and your family
Structured training programs and personalized mentorship from experienced leaders
Career advancement paths within a supportive and growth-focused company culture
Access to union benefits, residual income opportunities, and leadership retreats across North America
Apply Today
We’re interviewing now and would love to connect with passionate, client-focused individuals looking to start a meaningful career. Submit your resume to be considered for this exciting opportunity with AO Globe Life.