Customer Care Representative - Remote Position

Remote
Full Time
Entry Level

Location: Ontario (Work From Home)
Type: Full-Time

We’re looking for driven, people-first individuals who are ready to start strong in a fully remote role with training, mentorship, and real growth opportunities.

If you love connecting with people, solving problems, and making a difference, we want to hear from you.

No previous insurance background is needed — we provide comprehensive training and ongoing mentorship.


What You’ll Be Doing

  • Handling client communications via phone, email, and chat with clarity and care

  • Addressing questions and resolving service-related concerns promptly and professionally

  • Keeping detailed, organized records of all client interactions and account updates

  • Educating clients about available products and services in a simple, easy-to-understand way

  • Working with team members and leaders to improve service delivery and client satisfaction

  • Participating in regular training and development sessions to grow your skills


What We’re Looking For

  • Strong verbal and written communication skills, with a confident and friendly tone

  • Self-motivated and reliable, with the ability to manage your time in a remote setting

  • A commitment to learning and professional growth

  • Legally eligible to work in Canada (citizens and permanent residents)

  • Willingness to obtain your HLLQP license (we cover the training and guide you through the process)

  • Familiarity with digital tools and customer service software is a plus


What You’ll Gain

  • Full-time remote flexibility with a schedule that supports work-life balance

  • Weekly pay with competitive compensation and performance bonuses

  • Company-paid health, dental, and vision benefits for you and your family

  • Structured training programs and personalized mentorship from experienced leaders

  • Career advancement paths within a supportive and growth-focused company culture

  • Access to union benefits, residual income opportunities, and leadership retreats across North America


Apply Today
We’re interviewing now and would love to connect with passionate, client-focused individuals looking to start a meaningful career. Submit your resume to be considered for this exciting opportunity with AO Globe Life.

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