Title: Customer Care Representative

Location: Remote – Ontario, Alberta, Manitoba, Saskatchewan, British Columbia

Type: Full-Time

Organization Overview:

AO Globe Life seeks a Customer Care Representative to deliver exceptional service and enhance client relations. The role is remote, requiring a professional and results-oriented individual.

Responsibilities:

• Provide expert client support via multiple channels.
• Resolve client inquiries and concerns efficiently.
• Maintain accurate client records and documentation.
• Adhere to all company policies and procedures.
• Contribute to process improvement initiatives.
• Educate clients on products and services.

Compensation & Benefits:

• Remote work arrangement (Work From Home)
• Comprehensive training and development.
• Competitive weekly compensation package.
• Health, dental, and vision benefits.
• Opportunities for career advancement.

Qualifications:

• Proven client service experience.
• Excellent verbal and written communication skills.
• Proficiency in relevant software applications.
• Strong problem-solving abilities.
• Self-directed and organized work style.
• Willingness to obtain HLLQP License - Support will be provided
• Canadian residency.

Application Process:

Interested candidates should submit a resume and cover letter.

AO Globe Life is an equal opportunity employer.